🚚 FREE DELIVERY on all orders over R500 β€” Gauteng-wide All prices include VAT
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Frequently Asked Questions

Everything you need to know about ordering, delivery, products and pricing. Can't find your answer? WhatsApp us on 070 639 4624.

🚚 Delivery & Orders
Do you offer free delivery?
Yes! We offer FREE delivery on all orders over R500 across Gauteng. For orders under R500, a small delivery fee applies depending on your location. Contact us for details.
What areas do you deliver to?
We deliver Gauteng-wide β€” Johannesburg, Sandton, Pretoria, East Rand, West Rand, South and surrounding areas. Not sure if we cover your area? WhatsApp us on 070 639 4624.
How long does delivery take?
Most orders are delivered within 1–3 business days after payment confirmation. If you need something urgently, let us know and we'll do our best to accommodate you.
Can I collect my order from you?
Absolutely! You're welcome to collect from our premises in Linbro Park, Sandton. Please WhatsApp us ahead of time so we can have your order ready. We're open Mon–Fri 8:00–17:00 and Sat 8:00–13:00.
How do I place an order?
The easiest way is to WhatsApp us your list with product SKUs and quantities. You can also fill in our quote request form or email us at cleanpro.wholesale@gmail.com. We'll confirm availability and send you an invoice within a few hours.
What payment methods do you accept?
We accept EFT (bank transfer) and cash on delivery. For new customers, we typically require EFT payment before delivery. Regular customers may qualify for account terms.
πŸ’° Pricing & Invoicing
Do your prices include VAT?
Yes β€” all our prices include VAT. What you see is what you pay. No surprise charges at checkout.
Do you offer bulk or volume discounts?
Yes! We have bulk pricing on all box sizes (shown on our product pages) and bulk discounts on cleaning products when you order 6 or more units of the same product. For large volume orders, contact us for a custom quote.
Is there a minimum order quantity or value?
There is no minimum order β€” you can order as little as one item. However, orders over R500 qualify for FREE delivery, so most customers find it cost-effective to combine products to reach that threshold.
Do you issue VAT invoices?
Yes, we issue a proper VAT invoice with every order β€” suitable for your business accounting records.
Can you give me a formal quote for my records?
Of course. Fill in our quote request form or WhatsApp us your list and we'll send you a formal quote document you can use for approval or record-keeping.
πŸ“¦ Products
What types of boxes do you stock?
We stock 7 standard single-wall boxes (SW1–SW7) ranging from small postal boxes to extra-large moving boxes, plus 5 tall / TV boxes (TVL2–TVL12) with a 500Γ—400mm base, ideal for flat-screen TVs, mirrors and tall items. All boxes are corrugated cardboard and flat-packed.
Are the boxes strong enough for heavy items?
All our boxes are single-wall corrugated cardboard β€” suitable for most household and commercial packing. For very heavy items (books, tools, tiles) we recommend using smaller boxes (SW1–SW3) packed firmly rather than large boxes. A tightly packed small box is always stronger than a half-filled large one.
What sizes of bubble wrap do you stock?
We stock bubble wrap in 4 widths β€” ΒΌ roll (312mm), Β½ roll (416mm), ΒΎ roll (625mm) and full roll (1250mm). All rolls are 100m long and small-bubble (10mm) protective grade.
What cleaning products do you carry?
We carry 14 cleaning and hygiene products including multi-purpose cleaner, bleach, pine gel, dishwashing liquid (yellow and thick), window cleaner, tile cleaner, toilet bowl cleaner, stain remover, domestic cleaner, black bin bags, and 2-ply and 1-ply toilet paper. All cleaning products are in 5L containers. See our products page for the full list.
Which box size should I use for a flat-screen TV?
Use our Tall / TV Box range:
β€’ TVL2 (145mm height) β€” TVs up to 43"
β€’ TVL4 (285mm) β€” TVs 43–55"
β€’ TVL6 (450mm) β€” TVs 55–65" ⭐ Most popular
β€’ TVL9 (655mm) β€” TVs 65–75"
β€’ TVL12 (780mm) β€” TVs 75"+ and floor mirrors
Always wrap the screen in bubble wrap before boxing.
🏒 Business Accounts
Can I set up a regular monthly order?
Yes β€” many of our customers place regular monthly orders for cleaning products, toilet paper and boxes. WhatsApp us to discuss a standing order arrangement that makes restocking effortless for you.
Do you supply large volume orders for events or relocations?
Absolutely. We regularly supply moving companies, property developers and event organisers with large volume box and supply orders. Contact us with your requirements and we'll prepare a custom quote with appropriate pricing.
I'm a cleaning company β€” can I get special pricing?
Yes! Cleaning companies that order regularly qualify for preferential bulk pricing on our cleaning product range. WhatsApp us to discuss what you need and we'll put together a proposal.

Still have a question?

We're happy to help. WhatsApp us directly and we'll answer within the hour during business hours.

πŸ’¬ WhatsApp 070 639 4624